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Is actually Tantan a bona fide dating site with actual users?

Help & Assistance

Tantan offers a selection of assistance choices to let users which have questions or issues they may have. The initial method you can access help is by the help Center web page on their site, that offers ways to are not asked questions and just how-so you can courses for different features. This page is served by email address in the event that you you desire after that direction away from Tantan’s customer support team.

The following choice offered is actually communicating with in person on [current email address safe] Might located an automated reaction guaranteeing that ask features already been acquired, with a far more in depth reply within 24 hours (according to complexity of the request). If necessary, individuals regarding Tantan’s customer service team may call-back in check to add top direction over the telephone.

Fundamentally, if you would like talking myself having someone in the place of giving characters or having fun with online forms then there are one or two amounts offered: +86 ten 8231 0388 (having around the world consumers) and you can 4006 518 188 (having residential Chinese consumers). Response moments are very different according to top attacks but essentially very phone calls are responded rapidly during the business hours Monday by way of Saturday 9am – 6pm Beijing Date Area UTC+8hrs .


Tantan is generally reported positive singles dato to be a secure platform, however, there are several hazards you to definitely pages should be aware of from. The newest application doesn’t need any kind off confirmation when creating an account, and therefore it does probably focus bogus accounts and you can fraudsters. In addition have restricted security measures set up for verifying new label otherwise background suggestions out of other profiles to your platform. While doing so, Tantan prompts its professionals to talk about personal statistics like cellular telephone wide variety and you can email addresses with each other rather than earliest verifying its identities; this might bring about unwelcome contact regarding visitors if the common carelessly.

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